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Contact Support

Get help with the RiverGen API.

Email Support​

Email: support@rivergen.io

Include in your email:

  • API endpoint you're calling
  • Request/response examples
  • Error messages
  • Your user ID (if applicable)

Response Times​

  • Standard support: Within 24 hours
  • Premium support: Within 4 hours
  • Enterprise support: Priority response

Resources​

Status Page​

Check system status: https://status.rivergen.io